Privacy Policy

1. About this policy

This policy describes how TechBoarding handles information when you visit our website or use our onboarding service. If your organization provides your account, it also determines how workspace information is used for its onboarding activities. Contact your organization about its own privacy practices and employment records.

2. Information we process

• Account information: your name, email address, authentication information, profile details, and account preferences.
• Workspace information: organization and team membership, job roles, invitations, onboarding tasks, uploaded resources, and training materials.
• Progress information: checklist completion, timestamps, training video playback progress, watch sessions, and completion checkpoints used to track assigned training.
• Communications and notifications: information you send when contacting us, notification preferences, delivery records, and browser push subscription details if you enable push notifications.
• Technical information: session data and technical request information, such as IP address and browser details, processed by the services that host and secure the app.

3. How information is used

We use information to create and secure accounts, provide workspace access, deliver invitations and notifications, display onboarding assignments, record training progress, produce organization reports, respond to questions, troubleshoot problems, and protect the service against misuse. Your organization uses workspace records to manage its onboarding process.

4. Who can access information

Authorized people within your organization can access information appropriate to their workspace permissions, including member details, assignments, and progress reports. Authorized platform administrators can access information needed to administer and support the service.

Service providers process information to support authentication, database and file storage, hosting, and notification delivery. The app uses Supabase for authentication, database, and storage services. Email and browser push providers process information needed to deliver enabled messages. Information may also be disclosed when required by law or necessary to protect users, investigate misuse, or defend legal rights.

5. Cookies, browser storage, and external content

TechBoarding uses cookies to maintain authentication sessions and browser storage to remember preferences and coordinate session activity. Disabling this storage may prevent sign-in or affect these features. You can manage browser storage and notification permissions through your browser settings.

Training resources can load YouTube players or other externally hosted media. Those providers receive technical information when their content loads and may use their own cookies or similar technologies under their privacy policies. External links are governed by the destination website's policies.

6. Contact messages

The contact form prepares a draft in your email application. It does not submit the message through the website. If you send that email, your email provider and the recipient process the details you include so we can respond. Avoid including passwords or unnecessary sensitive information.

7. Retention and deletion

Account and workspace records are kept while needed to provide the service and support the organization's onboarding activities. Retention may also be necessary for security, resolving disputes, or legal obligations; it depends on the type of record and the reason it is held.

You can request account deletion from Settings. The account deletion process removes your authentication account and linked personal records, including memberships, completion and training progress records, push subscriptions, and account-owned uploaded files. Shared team and checklist content can remain after its creator's account is deleted. Copies previously exported by your organization or sent by email are managed separately by their recipients. Backup and provider records may remain until their retention cycles expire.

8. Your choices and requests

You can update your profile, change notification preferences, manage account security, and delete your account in Settings. You can revoke push permission in your browser. Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your information, or to object to or restrict certain processing. To make a request, contact TechBoarding. We may need to verify your identity and coordinate with your organization. You may also contact the relevant privacy regulator where applicable.

9. Security and processing locations

The service uses authentication, role-based access controls, and optional two-factor authentication to help protect account and workspace information. No system can guarantee absolute security. Our service providers may process information in countries other than your own; the locations depend on the services and infrastructure used to operate your workspace.

10. Children

TechBoarding is intended for workplace onboarding and is not directed to children under 13. If you believe a child has provided personal information through the service, contact us so we can investigate and address it.

11. Policy updates and contact

We may update this policy as the service or our practices change. The date above identifies the latest revision. Material changes will be communicated through the service or another appropriate channel. For privacy questions or requests, use our contact page and identify your message as a privacy inquiry. See also our Terms of Service.