Terms of Service

1. Using TechBoarding

These terms govern your use of the TechBoarding website and onboarding service. By creating an account or using the service, you agree to these terms. If you use TechBoarding on behalf of an organization, you must have authority to act for that organization. If you do not agree, do not use the service.

2. Accounts and workspace access

Provide accurate account information, keep your sign-in credentials secure, and report suspected unauthorized access through our contact page. You are responsible for activity you authorize through your account. Your organization controls workspace membership, roles, assignments, and access, and may change or remove your access. Use only accounts and workspaces you are authorized to access.

3. Acceptable use

Use TechBoarding lawfully and respect other people and their information. You must not:

• Upload unlawful, infringing, deceptive, or malicious content.
• Harass others, impersonate someone, or disclose information without permission.
• Bypass access controls, interfere with the service, or attempt to access another organization's data.
• Misrepresent training completion or use automation to disrupt the service.

4. Your content and our service

You and your organization retain your rights in the content you provide. You give TechBoarding permission to host, store, process, and display that content as needed to operate the service for you and your organization. You are responsible for having the rights and permissions needed to upload and share it.

TechBoarding and its licensors retain their rights in the service, software, branding, and other materials they provide. These terms allow you to use the service; they do not transfer ownership of it.

You are responsible for keeping independent, current copies of content and records you need. TechBoarding is not a backup, archival, or legal recordkeeping service. Do not use it as the only copy of important information. We do not promise to retain, recover, or restore deleted, lost, corrupted, or inaccessible content. Any backups we maintain for operating the service are not a promise of recovery for you. These terms do not reduce our obligations under applicable privacy or data protection law.

5. Organization responsibilities

Organizations are responsible for their onboarding materials, assignments, employment decisions, and any notices or permissions required for processing their members' information. Checklists and training records help organize work but do not independently establish professional certification or compliance with an organization's legal obligations.

6. Privacy and external services

Our Privacy Policy explains how information is handled. Training resources may include third-party websites, videos, or services. Their own terms and privacy policies apply when you use them. TechBoarding does not control third-party content or availability.

7. Plans and service changes

Free is the default plan; Pro is an optional paid subscription. Any paid subscription is subject to the pricing, billing period, and cancellation terms presented and agreed to when purchasing it. A separate written agreement signed by us and your organization may include additional terms and will control where it conflicts with these terms. Features may change, and maintenance or technical issues may interrupt access.

Neither Free nor Pro includes a service-level agreement (SLA), guaranteed uptime, support response or resolution times, recovery times, or service credits unless we expressly agree otherwise in a separate signed written agreement. Priority support describes relative support priority, not a guaranteed response or resolution time. This does not affect refund or other rights that applicable law requires us to honor.

8. Ending access

You may stop using the service or delete your account in Settings. Contact your organization about workspace records you need before leaving. We may restrict or suspend access to address misuse, security risks, or legal requirements. Account deletion removes account-linked personal records; shared organization content may remain as described in our Privacy Policy.

9. Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TECHBOARDING, INCLUDING ITS SOFTWARE, CONTENT, AND SERVICES, IS PROVIDED "AS-IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TechBoarding and the individuals or entities operating it, and their employees, contractors, licensors, and service providers, disclaim all such warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from a course of dealing or usage of trade.

We do not warrant that the service will meet your requirements, operate without interruption or errors, always be available or secure, produce accurate or complete results, or preserve or recover your content. We do not warrant that defects will be corrected. Advice or information provided through the service or support does not create a warranty unless expressly included in a separate written agreement signed by us. Evaluate whether the service meets your needs before relying on it.

These disclaimers are subject to the non-excludable rights and liabilities described in Section 10 and do not override express commitments in a separate signed agreement.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND SUBJECT TO THE EXCEPTIONS BELOW, TECHBOARDING AND THE INDIVIDUALS OR ENTITIES OPERATING IT, AND THEIR EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS, WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF, OR INABILITY TO USE, THE SERVICE.

This exclusion includes damages for service downtime, interruptions, loss of use, lost profits, revenue, business opportunities, goodwill, or anticipated savings; data loss; and the cost of substitute services or recovering or recreating information. It applies whether a claim is based on contract, tort (including ordinary negligence), strict liability, or another legal theory, even if we were advised that such damages were possible or a remedy fails of its essential purpose.

Subject to the exceptions below and to the maximum extent permitted by applicable law, we have no liability for the loss, deletion, corruption, alteration, or unavailability of user-created or user-uploaded content. This includes checklists, tasks, training materials, uploaded files, and workspace records, and applies whether the loss results from downtime, technical failure, account termination, user actions, third-party services, or our ordinary negligence. You are responsible for keeping independent copies as described in Section 4.

If an exclusion above is held unenforceable, then, to the maximum extent permitted by applicable law and subject to the exceptions below, the total aggregate liability of all parties protected by this section for all claims arising out of or relating to the service or these terms will not exceed the greater of US $100 or the fees actually paid to TechBoarding for the affected organization's service during the 12 months immediately before the event giving rise to the first claim. This is a combined limit, not a separate limit per user, claim, or incident.

Exceptions and rights that cannot be waived. Nothing in these terms excludes or limits liability for our fraud, willful misconduct, or gross negligence, or any liability that cannot legally be excluded or limited. Nothing waives mandatory consumer rights, statutory remedies, or our non-waivable privacy, data protection, or security obligations. Where applicable law prohibits a particular disclaimer, exclusion, or limit, that provision applies only to the extent the law permits.

11. Governing law and general terms

These terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-laws rules, except that mandatory protections under other applicable laws remain in effect. You may contact us through our contact page to try to resolve a concern. Contacting us is not a condition of exercising any legal right and does not extend any filing deadline.

If a provision is held unenforceable, it will be enforced to the extent legally permissible, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later. The provisions concerning ownership, warranty disclaimers, limitations of liability, and governing law survive termination of your access to the extent applicable.

12. Changes and contact

We may update these terms and will update the date on this page. For material changes, we will provide notice through the service or another appropriate channel before the changes take effect, and seek renewed agreement where required by applicable law. Changes do not retroactively alter rights or liabilities for events before the changes take effect. For questions about these terms, contact TechBoarding.